This is an integrated web portal at your service for delivery of notified services. Here you can:
  • Apply for the 86 Notified Services.
  • File an Appeal to the Appellate Authority in case your application is delayed or denied.
  • File an Appeal to the Commission in case your first appeal is delayed or denied.
  • Track the Status of your Appeals.
  • Attend Hearing (if any) online through Video Conference.
 
A Comprehensive Citizen Platform
"For timely delivery of notified services to the citizens of Meghalaya and remedy in case of service delayed/service denied"

Dashboard

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Appeals to Commission

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Penalties Imposed

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What's New

Launch of Web Portal of Meghalaya Public Services Delivery Commission

Date: Jul 15, 2022

Shri. Conrad K Sangma, Honble Chief Minister, Meghalaya launched the Integrated Web Portal of the Meghalaya State Public Services Delivery Commission on 15th July, 2022 at 11:00 AM at the Yojana Bhavan Auditorium in the presence of Shri. Hamletson Dohling, Honble Minister, Information Technology & Communication, Meghalaya and senior officials of the Government of Meghalaya.

Amendment to the Notified Appellate Authority

Date: Jun 29, 2022

In partial modification to the Notified Appellate Authorities for services under Commissioner of Taxes, the Asst. Commissioner of Taxes was notified as the Appellate Authority.

Five new services added

Date: May 6, 2022

Five new services from Labour Department were added to the list of Services notified under Section 3(2) of The Meghalaya Right to Public Services Act 2020

Frequently Asked Questions

  • What are notified Services?

    Presently, 86 services of various Government Departments have been notified under this Act. Citizens who apply for any of these services are entitled to receive these services within the stipulated timeframe and can approach the Commission as the second Appellate Authority in case the services have been denied or delayed wrongfully.

    Click here to see the list of Notified Services

    Click here to see the amendment to the list of Notified Services

    Click here to see the list of additional Notified Services

  • In case service has not been provided to you within the specific time as defined under this Act or rejected, you can Appeal to the Appellate Authority within 30 days so that he / she can examine your application and pass necessary orders.

  • The Appellate Authority is an officer above the Designated Officer with the powers to hear appeals against the orders passed by a Designated Officer. He is bound to dispose off appeals with 30 days from the date of receipt of the Appeal.

  • To file an Appeal against a Service which is delayed or denied, you must first register or login. Once you register or log in you will be able to file an Appeal to the concerned Appellate Authority

    Steps:

    1. Click on File First Appeal
    2. Fill the online Form
      1. Select the Service for which you want to file an appeal from the drop down menu
      2. Select the office from whom the service had been applied from the drop down menu
      3. Type your Relief Sought. For example, to reconsider application, to provide the service as all criterion have been met, etc.
      4. Provide any other information necessary for filling appeal. Report Complaints, Additional information, etc
      5. Choose your preferred hearing type i.e., In person or through VC
      6. Upload Identification Proof (Epic Card/Aadhar Card/PAN Card/Driving License)
      7. Upload List of Supporting document to avail the service. (Note: More than one document can be uploaded by choosing the Add button )
  • You can file Appeal to the Commission only if your First Appeal to the Appellate Authority is not processed within 30 days or you are aggrieved by the decision of the Appellate Authority using the first appeal reference number. You can also approach the Commission if the Designated Officer has not complied with the order of the Appellate Authority.

    Steps:

    1. Login using your registered mobile number and password (The same as the first appeal)
    2. Enter the First Appeal Reference Number
    3. Fill the online form and submit
    4. Once successfully submitted, you will get confirmation page with a Reference Number.
    5. Please Save this Reference Number for future references
    6. To Track your Appeal status, please Login using your Mobile Number and Password and Go to Inbox to Track the Status of your Appeal.
    7. Link to the VC or Notification on the date of Hearing in Person fixed will be sent to your inbox and mobile number.

Contact

Shri M.S.Rao, IAS (Retd.)

Chief Commissioner

0364-2506255

cc-mspsdc[at]meghalaya[dot]gov[dot]in

Shri. P. M. Sangma, MCS

Secretary

9774101161

proley[dot]sangma[at]meghalaya[dot]gov[dot]in

Smti B.Pyngrope

Private Secretary

9436732908

ps-mspsds[at]meghalaya[dot]gov[dot]in